Transformed Customer Experience, Supported Hyper Growth for Large Power Company in Australia

Support agents are empowered by making Salesorder’s data visible across Freshdesk, Freshchat and Freshcaller systems. This helps the support agents to seamlessly manages customer’s communication and sales order lifecycle through multi channel medium (Call, Chat and Mail) within Freshworks platforms.

This seamless customer experience drives business growth strategy for a leading Solar Power Company in Australia.