Azure DevOps-Freshdesk Integration

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Azure DevOps-Freshdesk Integration

Azure DevOps and Freshdesk Integration app solution enables the customer support agent to create, edit and manage the workitem in Azure DevOps from Freshdesk

Features

  • Work Item Creation and Management
  • Updates Syncing
  • Connecting multiple work items

Azure DevOps and Freshdesk Integration Pro

The Azure DevOps and Freshdesk Integration Pro app solution enables the customer support agent to create, edit and manage the workitem in AzureDevOps from Freshdesk.

Features

  • Configuration of Parameters
  • Work Item Creation and Management
  • Updates Syncing
  • Addition of notes
  • Connecting multiple work items

Benefits

  • Rapid information exchange helps Customer support team and build teams stay aligned, and thereby enabling faster delivery to the users