Azure DevOps-Freshservice Integration

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Azure DevOps-Freshservice Integration

Azure DevOps and Freshservice Integration app solution enables the customer support agent to create, edit and manage the workitem in Azure DevOps from Freshservice.

Features

  • Updates Syncing
  • Connecting multiple work items

Azure DevOps and Freshservice Integration Pro

The Azure DevOps and Freshservice Integration Pro app solution enables the customer support agent to create, edit and manage the workitem in AzureDevOps from Freshservice

Features

  • Configuration of integration Parameters
  • Work Item Creation and Management
  • Updates Syncing
  • Addition of notes
  • Connecting multiple work items

Benefits

  • Rapid information exchange helps IT support team and build teams stay aligned, and thereby enabling faster delivery to the users