Workflow Deduplicator

Features

  • Automatic detection of duplicate automation rules 
  • List & review duplicates in one place 
  • Simplifies cleanup of workflow rules 
  • Helps avoid conflicts and improve performance 

Benefits

  • The Workflow Deduplicator app helps admins keep automation clean and efficient by detecting and removing duplicate rules. This reduces conflicts, improves system performance, and saves time on workflow management. 

How to Install

  • In the Authorization tab, Enter the Freshdesk Domain Name. For example, if your Freshdesk URL is https://test-example.freshdesk.com, the Freshdesk Domain Name should be: test-example.freshdesk.com. 
  • Enter the Freshdesk API key as generated in the Freshdesk account. Reference link: https://support.freshdesk.com/en/support/solutions/articles/215517 
  • Click the "Validate" button to verify the credentials. On successful validation, the app will redirect to the next tab. 
  • In the "App Settings" tab, users can choose the roles to which app access should be granted. 
  • In the "Email Settings" tab, users have the option to designate the email address to which error and warning notifications will be sent. 
  • Click the "Install" button to complete the app installation process. 
  • Once installed, the app is ready for use within your Freshdesk environment.